Over 50,000 orders shipped since 2016.
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FAQ

About our cremation jewelry

What is cremation jewelry?

Cremation jewelry is a necklace, ring, bracelet or keychain with a tiny space inside. You can put a small pinch of a loved one's ashes, a few strands of hair, or a tiny keepsake inside and carry them with you every day.

How much ashes does it hold?

Only a small pinch. Rings hold an even smaller amount. Most families are surprised how little is needed.

How do I fill it?

Most necklaces and keychains have a small cap that unscrews. Our heart ring has a tiny screw on the side of the heart. Open it, set the small funnel we include in the opening, and slowly add a pinch of ashes or a few strands of hair. Then close it back up snugly. If you want to seal the ashes in, add a small drop of glue to the screw threads before you close it. Take your time; there is no right pace for this.

Is a funnel included?

Yes. A small filling funnel comes with our cremation necklaces, rings and keychains. Our cuff bracelets come with a funnel and a small fill tool.

What are your pieces made of?

Our cremation jewelry is made of stainless steel, which is strong and made for everyday wear. Our gold pieces are 14k gold plated. To keep a piece looking its best, wipe it with a soft, dry cloth and keep it away from harsh cleaners.

How long is the chain?

Our necklaces come on a 22-inch stainless steel chain.

What ring sizes do you have?

Our heart cremation ring comes in whole sizes 5 through 10. If you are not sure of your size, a local jeweler can measure your finger.

Do all of your necklaces hold ashes?

No. A few memorial necklaces do not open and are marked "No Ashes" in their name. They are ready to wear right away.

Can you engrave my piece?

We do not offer custom engraving. Many of our pieces already have words like "Forever in my heart" or "Always in my heart." Most pieces also have room for engraving if you would like a local engraver to add a name or date.

Can I seal it shut for good?

Yes. Put a small drop of glue on the screw threads, then close it tightly. Let the glue dry before you wear it. This keeps the ashes sealed inside, but it also means the piece will be hard to open again.

Orders and shipping

When will my order ship?

Most orders ship within 1 to 2 business days. You will get a tracking number by email when your order ships. Faster shipping options are offered at checkout.

How much is shipping?

Shipping is free on all U.S. orders, with no minimum. U.S. orders go by USPS First Class Mail with tracking and take 5 to 7 business days. Faster shipping is offered at checkout.

Do you ship outside the U.S.?

Yes, we ship to most countries. Free shipping is for U.S. orders only.

Can I change my address after I order?

Please email us right away at support@foreverinmyheartstore.com. We will do our best, but once an order ships we may not be able to change it.

Where is my order?

Use the tracking link in your shipping email. If you need help, email support@foreverinmyheartstore.com with your order number and we will look it up for you.

Returns and our guarantee

What is your return policy?

We stand behind every piece with a 30-day money-back guarantee. If you are not happy, you can return it for a refund or exchange. You have 30 days from the day your order arrives. Items must be in their original condition, and cremation jewelry must be unused (not filled).

How do I start a return or exchange?

Email us at support@foreverinmyheartstore.com and tell us why you are returning it. Please contact us before sending anything back. Ship it with tracking, since we cannot be responsible for packages lost on the way back to us. We suggest USPS with delivery confirmation.

When will I get my refund?

Once we receive and check your return, we refund your original payment method (card or PayPal). Please allow 5 to 10 business days for it to show in your account.

About us

Who are you?

Forever in My Heart is a husband and wife owned small business based in Florida. Over 50,000 orders shipped since 2016.

How can I contact you?

Email us at support@foreverinmyheartstore.com or use our contact form. We reply to every email within 24 hours.

Do you sell wholesale?

Yes. Funeral homes, gift shops, flower shops and animal hospitals can email support@foreverinmyheartstore.com.